Privacy Policy of Jauri Resort Oy Customer Register
This Privacy Policy complies with the Data Protection Act (1050) and the EU General Data Protection Regulation (GDPR). It contains the description of the register as well as information on the rights of the data subject.
Date of drafting and updating the Privacy Policy
- Updated: 24 September 2025
- Drafted: 1 May 2024
Name of the register
jauriresort.com Register
Data controller
Jauri Resort Oy
Business ID: 3436254-4
Hietaniemenkatu 9, FI-98100 Kemijärvi
sales@jauriresort.com
Purpose of processing personal data
The purpose of processing personal data is to share information, provide and deliver products and services, conduct surveys, campaigns, and competitions, as well as implement advertising and marketing through the website, online store, telephone, and email sales managed by the data controller.
In other words, the register is used for:
- Establishing and maintaining the customer relationship.
- Communication with the customer (e.g., invoicing forms and bank transfer slips, booking confirmations by email, welcome messages by phone, as well as responding to customer inquiries via the desired communication channel).
- Proper identification of a person participating in a competition or campaign.
- Planning and targeting product and service offerings.
- Direct marketing, distance selling, other direct advertising, and opinion/market research within the limits permitted by law, provided the data subject has given consent.
Legal basis for processing personal data
- GDPR Article 6(1): b, c, and f
- Contract in which the data subject is a party
- Compliance with the controller’s legal obligations
- Legitimate interests of the controller or a third party
- Finnish Act on Accommodation and Catering (2006/308), which requires the retention of traveller information
The data subject has the right at any time, free of charge, to prohibit the processing of personal data for marketing purposes or withdraw previously given consent.
Contents of the register
The user-specific contents of the register vary depending on the type of use. From the perspective of a purchasing customer, the following data may be stored when a service is purchased or booked:
- First and last name
- Address
- Country
- Language spoken
- Phone number
- Email address
- Customer number
- Online service (Username, Password)
In some cases, the following data may also be collected in addition to or instead of the above:
• Company name
• Business ID
• Bank account number
• VAT liability and VAT %
• Personal identity number
Additional profiling information may also be stored in order to target direct marketing and improve customer service, such as:
• Private / company / association
• First-time visitor / contact / family with children / couple / skier / nature enthusiast / group of friends
• Holiday season: winter / spring / summer / autumn
• Selection criteria: skiing / hiking / downhill skiing / mountain biking / snowmobiling / peacefulness / event / accessibility
Additional information related to purchased products
Depending on the product purchased, the following details may be collected (e.g., snowmobile or husky safaris including meals, or ski school):
• Equipment, protective clothing and shoe size
• Dietary restrictions
• Special features requiring attention
• Skill level
Traveller registration form includes
- Name, address, and signature
- Date of birth
- Nationality
- Passport number (except for Nordic citizens or travellers residing in Finland)
- Country of arrival to Finland
- Name and date of birth of an accompanying minor child
- Names and dates of birth of others staying in the same accommodation
- Date of arrival and departure
Regular sources of data
Data is collected directly from users when registering, using services, or participating in activities on the website. Data is also collected during phone, email, or in-person sales transactions, and via customer feedback forms.
Information is automatically collected about user visits to the website and online store, including IP address, device type, browser, operating system, language settings, timestamp (date + time), pages viewed, and clicks. Analytics data is used to improve online services and customer service. Cookies are used to enhance the user experience.
Regular disclosure of data
Traveller registration forms and their data will be disclosed to authorities as required by law. Data from the register will not be transferred outside the EU or EEA.
Description of data protection principles
The register is protected as follows: usage is instructed; access to data is limited to designated persons based on their job duties; data is stored in electronic databases; servers are protected by firewalls, passwords, and up-to-date technical measures; servers are located in locked facilities with controlled access; written agreements are in place with any external service providers, requiring confidentiality and adequate protection of data.
The controller is not responsible for data collected and stored by third parties (e.g., booking platforms or travel agencies distributing Jauri Resort services). The controller is only responsible for data delivered directly to Jauri Resort Oy.
Right of access, rectification, and erasure (“right to be forgotten”)
The data subject has the right to inspect their personal data stored in the register and to request the correction or completion of inaccurate or incomplete data. They also have the right to request the erasure of their personal data (“right to be forgotten”), except where Jauri Resort has legal obligations (e.g., bookkeeping law, storage of traveller forms). Requests regarding these rights must be submitted in writing to the data controller mentioned at the beginning of this Privacy Policy.
Act on Accommodation and Catering Services (2006/308) Section 6: Traveller registration and traveller data: Finlex
Guidance, supervision, and further information on data protection
The Data Protection Ombudsman provides guidance and advice on the processing and supervision of personal data and supervises compliance with data protection law. The Ombudsman also decides on certain issues concerning access rights and rectification of data. More information on supervisory authorities can be found at: tietosuoja.fi
Cookies
Our website uses cookies to collect visitor statistics and to enable and facilitate the use of the website. A cookie is a small text file sent to the customer’s browser, usually including an identification number. Cookies do not harm the device. By using this website, you accept our cookie policy and the installation of cookies on your computer or mobile device.
- What are cookies?
A cookie is a small, anonymous, user-specific text file stored in the browser. Only the server that set the cookie can later read it and recognise the browser. Cookies do not harm the device, and they usually cannot be used to personally identify the user. Session cookies expire once the user ends the session, while persistent cookies remain until their set expiration date or until manually deleted. - Why are cookies used?
Cookies make websites easier to use. They enable features such as session memory, personalisation, authentication, language selection, and targeted advertising. Cookies recognise user devices and adapt advertisements accordingly. They remember previous choices to improve user experience. - What cookies are used?
Some cookies are essential for the website to function correctly. Performance cookies collect anonymous data on how visitors use the website. Third-party plug-ins (e.g., ads, YouTube videos, Google Analytics, Facebook) may store identifying information outside our control. The website may also include social media sharing buttons, which may place cookies on your device. These cookies are not controlled by us. - Managing cookies
You can manage or disable cookies via your browser’s settings. Blocking cookies may affect the functionality of the website or some of its parts.
List of cookies used on this site
We use cookies to provide and develop services as well as to target content and communication. The above cookie practices describe how the site uses cookies, social plug-ins, and analytics.
The following measurement and research technologies, and their cookies, are used for customer analysis and content recommendations:
Targeting cookies:
- Google Analytics (first-party cookies)
- Facebook (third-party cookies)